35
Employees onboarded
41
Devices enrolled in Intune
< 5
IT support tickets/month after
Zero
Downtime during migration
The Challenge
A logistics company with 35 employees across 4 US states had grown rapidly without building any IT foundation. Employees shared admin passwords, personal email accounts were used for customer communications, laptops had no MDM or encryption, and the company had no offboarding process — former employees still had active accounts months after leaving.
What We Did
- Audited all existing devices, accounts, and licenses — found 12 accounts for employees who had already left
- Migrated all users to Azure AD with MFA enforced on day one
- Enrolled 41 devices into Microsoft Intune with full MDM policies and remote wipe capability
- Deployed security and compliance policies across all endpoints
- Set up SharePoint and Teams for document management, replacing email attachments
- Built an onboarding/offboarding runbook so no future employee gets forgotten
- Completed the full migration in 3 weeks with zero downtime
The Outcome
The company now has a fully managed, secure Microsoft 365 environment. Average monthly IT support tickets dropped from 15+ reactive calls to fewer than 5 routine requests. The security posture went from 'essentially none' to enterprise-grade — and the company's cyber insurance premium dropped at renewal.
We had zero IT structure — shared admin passwords, no security policies, laptops with no management. Three weeks later we had Intune, Azure AD, and a proper setup. Our IT tickets basically disappeared.
James R.
Operations Director · Logistics Company, Florida
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